1. PRIVACY POLICY
Last updated: 12 March 2026
Introduction
Whitemark Mortgages (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data transparently and securely.
This policy explains how we collect, use, and protect your personal information when you visit:
http://whitemarkmortgages.co.uk
We process personal data in accordance with:
UK General Data Protection Regulation (UK GDPR)
Data Protection Act 2018
Who We Are
Whitemark Mortgages provides mortgage and protection advice.
Contact details:
Email: info@whitemarkmortgages.co.uk
Phone: 01491 834055
Address: Howbery Park, Benson Lane, Wallingford, OX10 8BA
Information We Collect
Information You Provide
When you contact us or complete forms on our website, we may collect:
Name
Email address
Telephone number
Address
Mortgage enquiry information
Financial circumstances relevant to mortgage advice
Information Collected Automatically
When you visit our website we may collect:
IP address
Browser type
Device type
Website pages visited
Date/time of visit
How We Use Your Information
We may use your personal data to:
Respond to enquiries
Provide mortgage advice
Assess mortgage eligibility
Contact you about your enquiry
Improve our website
Comply with legal or regulatory obligations
Legal Basis for Processing
We rely on the following lawful bases:
Consent
Where you submit a contact form or request information.
Contract
Where we are providing mortgage advice services.
Legal obligation
Where required for regulatory or compliance purposes.
Legitimate interests
To operate and improve our business.
Sharing Your Data
We may share your information with:
Mortgage lenders
Insurance providers
Compliance consultants
Technology providers (website hosting, CRM systems)
Regulatory bodies if required
We only share information where necessary and where safeguards exist.
Data Storage and Security
We take reasonable steps to protect personal data including:
Secure systems
Restricted access
Data encryption where appropriate
Data Retention
We retain information only as long as necessary.
Financial services firms may need to retain records for regulatory compliance purposes (often 5–7 years).
Your Rights
You have the right to:
Access your data
Correct inaccurate information
Request deletion
Restrict processing
Data portability
Withdraw consent
You can contact us at any time to exercise these rights.
Complaints
You may complain to the UK data protection authority:
Information Commissioner’s Office
Website: https://ico.org.uk
2. COOKIE POLICY
What Are Cookies?
Cookies are small text files placed on your device when you visit a website.
They help improve functionality and analyse website usage.
Cookies We May Use
Essential Cookies
Required for website functionality.
Examples:
Form submission
Security features
Analytics Cookies
Used to understand website traffic.
Example tools may include:
Google Analytics
These cookies help us understand:
Which pages visitors use
Time spent on pages
General website behaviour
Managing Cookies
You can control cookies through your browser settings.
You may choose to:
Block cookies
Delete cookies
Receive cookie alerts
Note: disabling cookies may affect website functionality.
3. WEBSITE TERMS & CONDITIONS
Acceptance of Terms
By using this website, you agree to these Terms and Conditions.
If you do not agree, you should not use this website.
Website Information
The content on this website is for general information purposes only and should not be considered financial advice.
Mortgage advice can only be provided after assessing your individual circumstances.
No Guarantee of Mortgage Approval
Submitting an enquiry does not guarantee:
Mortgage approval
Mortgage offer
Financial eligibility
Mortgage approval is subject to lender criteria.
Intellectual Property
All website content including:
text
graphics
branding
logos
is the property of WhiteMark Mortgages unless stated otherwise.
Content may not be reproduced without permission.
Website Availability
We aim to keep the website available but do not guarantee uninterrupted access.
We may update or remove content without notice.